FAQ

10 DAYS RISK-FREE 

LIVE WITH YOUR ART FOR UP TO 10 DAYS.

   You have 10 days from when your art arrives to try it in your home. (Please save the original packing)

KEEP IT IF YOU LOVED IT? 

   If you decide to keep your art during the 10 days try period, let us know and a signed Certificate of Authenticity (COA) with a transfer of ownership will be sent to you. It’s now yours. Enjoy!

NOT SURE?  NO PROBLEM.

   If you are not sure, returns are easy. Before the 10 days are up, get in touch with us by email info@silverliningfinearts.com. Pack the art back in the original case. We will send you a return shipping slip and a rate quote to ship your piece back. After we receive the artwork back and confirm that it is in perfect condition, we will issue a full refund back to you.

 

FAQs

Do I get a full refund back?

 If you decide not to keep the artwork, we will send you a full amount credit after we receive the artwork back and it is on perfect condition.

 

How long it will take to get my order delivered?

We usually we can ship in 5 to 7 business days, it will depend on our inventory at the time. We will give you a more specific delivery window once we receive and process your order. If you need it fast, please contact us and we will do the best we can to expedite your order. 

 

Do I pay for shipping or returns?

Shipping is on us. Return is on you! 

 

Can it be shipped to a PO Box?

Sorry, but no.

 

What if the artwork get damage during my 10 days free trial period?

You will be responsible for the full amount of the artwork.

 

What is SLFA Return policy ?

   Full payment is required before we ship the artwork. SLFA gives you 10 (ten) days after delivery to try it. If you decide before the end of this period that you don't want to keep it, you will be refunded the full transaction amount once we receive back the artwork in perfect condition and on it original packing.

 

What is SLFA Exchange policy?

   For exchanges, you have to pay or receive a refund for any difference in price and taxes. You will be charged for shipping on the return of your original purchase. We need to receive back the artwork in perfect condition and on it original packing.